Customer Service Email Replies for Angry Customers

Every business has to deal with angry and dissatisfied customers every once in a while. In handling such situations, you have to ensure you stick to the company’s policy and yet make the customer feel that you are on his or her side. Does it feel like hard work? We've got you covered.

Customer Service Email Samples

Below are some examples of professional responses to a dissatisfied or angry customer:

Sample 1 - Dissatisfied Purchase Experience

SUGGESTED SUBJECT: Our Apologies. Please Accept Our Complimentary Gift

Unlock this & 1000+ more templates

Get this template and unlock our collection of over 1000 templates for writing professional and effective quickly.

Updated on December 23, 2023

Was this article helpful?

Related Articles

Suggest an Email Sample or Template
Can't find the email template or sample you're looking for? Don't worry, just ask us to create it for you.