Businesses exist to serve. For this reason, there will be a lot of occasions when you have to interact with customers and clarify client requirements which is why we have just the best template to help you get started.
Sample Email To Clarify A Client’s Requirement
This template is about a client who ordered a table from a client catalog, and after placing her order, she calls the customer care line to state additional requirements. Here is a sample of a reply to her requirements.
Subject: Additional Requirements – Order No. 200034
Dear Mrs. Reed
Thank you for choosing Madam Furnishing. Further to our telephone discussion on your delivery preference for the Melissa table and modification to the table design, kindly review and confirm the terms below as discussed.
Your order, scheduled for shipping today, has been put on hold to ensure your requirements are incorporated and that you receive your desired furniture. Your desire to change the color of the table and delivery schedule has been documented, and your order modified.
Please be informed that: The Melissa table is commercially available in Black, Brown, and Red. The production of the table in a different color is considered a custom order and attracts an additional fee of $20Delivery of the Melissa table on Sunday between 12noon and 3 pm is possible but will attract an additional fee of $10 which is our standard weekend/public holiday delivery fee.
Please confirm that your requirements are clearly captured and no requirement has been omitted in this email. Kindly note that your confirmation and payment of the additional $30 into the Madam Furnishing account using your previous invoice number are required to confirm this order for processing.
Please do not hesitate to contact me for any further assistance.
Regards,
Margaret
Sample 2: Email To Clarify A Client’s Requirement
This email is a request for clarification on a specific requirement or feature of a project. The email is respectful and professional and clearly outlines the area where clarification is required. The email also highlights the importance of understanding the client’s expectations to ensure satisfaction.
Suggested Subject: Clarification Required on Project Requirements
Dear [Client Name],
I hope you are doing well. I am writing to seek some clarification on the project requirements. Specifically, I would like to know more about [specific requirement or feature].
Can you please provide me with more details or examples of what you are looking for in this area? This will help me better understand your expectations and ensure the project is delivered to your satisfaction.
Thank you for your time, and I look forward to hearing from you soon.
Best regards,
[Your Name]
Sample 3: Email To Clarify A Client’s Requirement
This email is a request for clarification on the project timeline. The email is respectful and professional and clearly outlines the need for information on key dates or deadlines. The email also highlights the importance of understanding the client’s expectations to ensure the project is delivered on time.
Suggested Subject: Clarification Required on Timeline
Dear [Client Name],
I hope this email finds you well. I am writing to seek some clarification on the project timeline. Specifically, I would like to know if the current timeline is flexible or if there are any hard deadlines that we need to be aware of.
Can you please provide me with more details or examples of any key dates we need to know? This will help me to better plan and allocate resources to ensure that we meet your expectations.
Thank you for your time, and I look forward to hearing from you soon.
Best regards,
[Your Name]
Sample 4: Email To Clarify A Client’s Requirement
This email is a request for clarification on the project budget. The email is respectful and professional and clearly outlines the need for information on budget limitations or constraints. The email also highlights the importance of understanding the client’s expectations to ensure the project is within budget.
Suggested Subject: Clarification Required on Budget
Dear [Client Name],
I hope this email finds you well. I am writing to seek some clarification on the project budget. Specifically, I would like to know if the current budget is flexible or if there are any specific constraints that we need to be aware of.
Can you please provide me with more details or examples of any budget limitations we need to know? This will help me to plan better and allocate resources to ensure that we meet your expectations.
Thank you for your time, and I look forward to hearing from you soon.
Best regards,
[Your Name]
Sample 5: Email To Clarify A Client’s Requirement
This email is a request for clarification on the project deliverables. The email is respectful and professional, clearly outlining the area where clarification is required. The email also highlights the importance of understanding the client’s expectations to ensure that the project is delivered to their satisfaction.
Suggested Subject: Clarification Required on Deliverables
Dear [Client Name],
I hope this email finds you well. I am writing to seek some clarification on the project deliverables. Specifically, I would like to know more about [specific deliverable or outcome].
Can you please provide me with more details or examples of what you are looking for in this area? This will help me better understand your expectations and ensure the project is delivered to your satisfaction.
Thank you for your time, and I look forward to hearing from you soon.
Best regards,
[Your Name]