Customers’ inquiries are made in response to an impression the organization or company has earlier made in their minds. The way you respond to this inquiry, usually determines if the customer will proceed to build a relationship with your organization or not.
Answering Customers’ Inquiries via Email
This template is about a customer who had made inquiries about a company’s promo.
Suggested Subject: Inquiry Response
Responding to Customer Inquiries about the Discounts
This sample can be used when your customer needs clarification about a particular discount your company is offering.
Suggested Subject: Inquiry Response
Responding to Customer Enquiry about Company Products
This sample can be used when your customers need clarification on your company’s product.
Suggested Subject: Inquiry Response
Responding to Customer Enquiry for Price
Here is a template you can use to clarify the price of your products or services to a curious customer.
Suggested Subject: Inquiry Response
Responding to Customer Enquiry for a Former Partner
Below is a template you can use to clarify an inquiry made by a former partner.
Suggested Subject: Inquiry Response
Responding to Customer Enquiry for Product Variety
This template can be used when your customers need clarification about a series of your company’s products.
Suggested Subject: Inquiry Response
Responding to Customer Inquiry for Old Version of a Product
This is an email to respond to a customer’s inquiry about a product that you no longer have in store or no longer produce.
Suggested Subject: Inquiry Response
Responding to a New Customer Inquiry
This is a response to a new customer’s inquiry.
Suggested Subject: Inquiry Response