Often, it takes extra effort to persuade people that you do not mean what you have said or written. There are times when you make the mistake of sending an email to the wrong person. The following templates will show you how you can retract an email sent to the wrong email address.
Sample 1 for Retracting Email Sent to the wrong recipient
This is a sample template you can replicate when you are retracting an email sent to the wrong client or customer.
Suggested Subject: Apologies for the previous email; please disregard
Dear Sir/Ma,
We apologize for the confusion caused by the previous emails and the pictures attached. Our products are packaged in plastic bags and not in tins, contrary to what was sent. Those pictures were sent from our Branding and Packaging Department and are the proposed packages we intend to use in years to come.
Our present package is extremely moisture-proof, durable, and made from the finest raw material. It is guaranteed to prolong the shelf life of our products by keeping water away completely.
We plan to retain this mode of packaging for those who prefer it even after we introduce the tins to the market.
Thanks.
Best regards.
Sample 2 for Retracting Email Sent to the wrong client
Suggested Subject: Apologies for the previous email
Hello,
I felt deeply embarrassed after realizing the message had been delivered to your box. I do not intend for this to happen. I must have entered the wrong email address. I am sure you were wondering why the information was sent, and I cannot imagine how extremely uncomfortable you must have felt.
I apologize for this inconvenience.
Best Regards,
James Todd
Sample 3 for Retracting Email Sent to the wrong client
Suggested Subject: Please disregard the previous email
Hi Catherine,
Oh dear, I am sorry for the email you just received from me. Please kindly disregard it. It was meant for my girlfriend. I guess I entered the wrong email address. The first three letters of your names are the same, you know, though this is not an excuse to be clumsy.
I apologize for the discomfort I must have caused.
Thanks for your understanding.
Kind Regards,
James Todd
Sample 4: for Retracting Email Sent to the wrong client
In this email, you are apologizing for mistakenly sending an email to the wrong recipient and requesting that they delete the email from their inbox and any other device they may have forwarded it to.
Suggested Subject: Retraction of Email Sent to Wrong Recipient
Dear [Recipient’s Name],
I am writing to retract an email that I mistakenly sent to you earlier today. It was not intended for you, and I apologize for any inconvenience it may have caused.
The email contained confidential information that was meant for someone else, and I understand the importance of keeping such information secure. I would appreciate it if you could delete the email from your inbox and any other device you may have forwarded it to.
Once again, I apologize for the mistake and any inconvenience caused.
Thank you for your understanding.
Sincerely,
[Your Name]
Sample 5: for Retracting Email Sent to the wrong client
In this email, you are urgently retracting an email that mistakenly contained confidential information and requesting that the recipient delete it from their inbox and any other device they may have forwarded it to as soon as possible. You also assure them that measures will be taken to prevent such mistakes in the future.
Suggested Subject: Urgent Retraction of Confidential Email
Dear [Recipient’s Name],
I am writing to urgently retract an email that I mistakenly sent to you earlier today. The email contained confidential information that was not intended for you, and I apologize for any inconvenience it may have caused.
The information in the email is highly sensitive and needs to be kept confidential. I would appreciate it if you could delete the email from your inbox and any other device you may have forwarded it to as soon as possible.
I understand the gravity of the situation and will take measures to ensure that such mistakes do not occur in the future.
Thank you for your understanding and prompt action.
Sincerely,
[Your Name]