Acknowledgment Emails

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Emails in the business world are typically sent to receive information, place a demand, make a complaint, or execute a plan, and in most cases, the sender usually expects an acknowledgment of receipt. Here, we have provided sample templates to acknowledge these varieties of emails professionally.

Acknowledgment Email Samples

The following are ways you can effectively acknowledge emails professionally:

Sample 1 – Complaint Acknowledgment

SUGGESTED SUBJECT: We have received your complaint. Here’s what to do next…

Dear John,

We regret that you have been having issues with the money transfer we sent to your bank account. You may have to visit your bank to resolve this issue.  Ask your account officer to write to us via our customer support email, and he or she should quote your affiliate ID to enable us to verify your identity.

If this doesn’t solve this issue, please let us know so that we can take further steps. Thank you.


Sample 2 – Feedback Acknowledgment Email

SUGGESTED SUBJECT: Thanks, we received your mail.

Hi James,

Thank you for your swift response. I am glad you found the web app very useful. You will discover more functionality over the next few days.

Feel free to contact me for a feature request, suggestion, or complaint at any time. I will be very pleased to help out in any way.

Best regards.

Sample 3 – Application/Resume Acknowledgment Email

SUGGESTED SUBJECT: Application Received!

Dear Ruth,

We are glad that you are interested in working with our company. We are delighted that you have completed your MBA at such a young age.

Your resume has been passed to our human resources department. You may contact us if you do not receive a message from them within the next five working days.

We wish you the best in your application.


Sample 4 – Interview Acknowledgment Email

SUGGESTED SUBJECT: Interview Confirmation – Jim Levi

Dear Mr. Hendricks,

Thank you for inviting me to interview for the position of Sales Manager

I am looking forward to meeting you on the 18th of May at 10 a.m. in your Pennsylvania office. If there’s anything you need me to provide before or during the interview, please let me know.

I appreciate the opportunity. 
Best Regards,

Jim Levi
[email protected]

Sample 5 – Acknowledging a Business Order

SUGGESTED SUBJECT: We have received your order!

Dear Ms. Kentura,

Thank you for your order of two containers of nitrocellulose thinner. Your goods will be ready in seven (7) working days and will be shipped in exactly eight (8) working days from now.

Before then, we would like to know if you want us to include our souvenirs for your customers as well as sample products from other units. You may choose the sample products you will like to receive from the catalog we sent earlier.

Our recycled nitrocellulose thinner is made to offer the best results at a very low cost. We are sure your customers will be very happy with this product.

Thanks again for your order. We look forward to receiving your firm instruction to include our souvenirs and other sample products.


Ayo Oyedotun
Head of Operations
Maraino Porelli Limited

Sample 6 – Acknowledging Registration for a Course

SUGGESTED SUBJECT: You have successfully registered for the Basic Leadership Course.

Dear Mr. Beans,

Thank you for your recent registration for our 2013 Basic Leadership Course. This email confirms our receipt of your registration fee and bio-data form.

The course will run for three (3) weeks from Monday to Friday, starting from June 3, 2013, and the venue will be Alpha Cathedral.  Each session will last two (2) hours, and we shall have just three (3) sessions every day. So, every registrant is expected to resume daily by 8:00 A.M. for the three (3) weeks of the training. Please visit our website – for further information.

We look forward to seeing you at Alpha Cathedral. Do not hesitate to mail me at any time should you have any questions.

Best regards,

Ayo Oyedotun
Head, Administration
Anthony Robbins Institute

Sample 7 – Acknowledging Job Application

SUGGESTED SUBJECT: Your Application has been Received!

Dear Ms. Sharon,

Thank you very much for applying for the marketing officer position at Breinswaitte Resources Limited. I will be reviewing your application along with the others that we have received in the next couple of days. If you are selected for the next phase of the recruitment process, you will be contacted for an interview session.

We appreciate your interest in our company and wish you the very best in this selection process.


Ayo A. Oyedotun
Head of Human Resource
Factbook Inc.

Sample 8 – Acknowledging Job Application

SUGGESTED SUBJECT: Thank you for applying. We’ll be in touch with you soon.

Dear Ms. Sharon,

Thank you for your application for the position of marketing officer at Breinswaitte Resources Limited (BRL).

We have received a lot of applications for this position and will be short-listing the qualified candidates by September 20. If you have not heard from us by then, please be free to mail me to inquire about the status of your application.

Thank you for your interest in BRL.

Best Wishes,

Ayo Oyedotun
Head, Human Capital Development
Breinswaitte Resources Limited

Sample 9 – Simple Acknowledgment of Job Offer

SUGGESTED SUBJECT: Job Offer Confirmation

Dear Kentura,

This is to confirm that I have received this email. Again, I will like to thank you for offering me an opportunity to be a part of your highly esteemed workforce.

Best regards,

Ayo Oyedotun

Sample 10 – Simple Email Acknowledgment of Business Order

SUGGESTED SUBJECT: Order Acknowledgement

Dear Mr. Frank,

This is to confirm that I have seen your email. I look forward to receiving my consignment next week as you promised.


Ayo Oyedotun
Assistant, Business Development
Marygold Inc.

Sample 11 – Asking for Acknowledgment

SUGGESTED SUBJECT: Confirm your appointment!

Dear Tobi,

I am writing this email to request an acknowledgment email of our previous conversation concerning your appointment.

A reply to this email would acknowledge your email and give us the go-ahead to start the necessary preparations concerning your appointment. 

Thank you for your time.

Fredrick Tunde

Updated on December 23, 2023

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