Follow-Up Email Sequence To An Unresponsive Client

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When you send a proposal, contract, initial design, questionnaire or any other thing to a client via email, your initial excitement of a possible business deal or positive response may be watered down by the unresponsiveness of the client. Here are some email sample responses you can compose to get a response from an unresponsive client

Sample 1: Email Business Proposal To a Client

This is your initial business email to the client on a proposed service or product delivery. It should be standard, professional, and concise.

Suggested Subject: Business Proposal

Greetings John,

Please find attached to this email a proposal for your perusal. I would appreciate your thoughts on it when you are done.

After making up your mind on the particular product that suits your company’s current needs, you can take the next step; contact me so that I can send you a precise quotation. Then, we can proceed from there.

Please do not hesitate to contact me for further clarification. I am available for any queries you have regarding the products.

I look forward to receiving your reply.

Thanks.
Best regards,
Martins Bridges

Sample 2: Follow-Up Email (Sample: To an Unresponsive Client)

You can wait for an average of three business days after sending the initial email before you send the first follow-up email if the client has not gotten back to you.

Suggested Subject: Business Proposal

Hello John,

I hope this email finds you well.

I thought I should follow up on the business proposal I sent three days ago (15 January 2017). I would like to arrange for us to discuss any questions you may have on the phone. It would be a pleasure to take your queries.

I am available between 5:00 pm and 8:00 pm (EST). If these times are not feasible for you, please let me know what suits you so I can work around your schedule.

It would be nice to know if you are still interested in the proposal. If you are still keen on it, let me know what works for you.

I appreciate this opportunity greatly.

Best regards.

Martins Bridges

Sample 3: Follow-Up Email (Sample: To an Unresponsive Client)

This is a template written to serve as a gentle nudge or reminder, urging the customer to respond to your proposal.

Suggested Subject: Follow up

Reminder (Business Proposal)

Hi John,

I hope you are doing great today. I just wanted to bring this email to your attention to know your thoughts on the proposal.

Thanks.
Best regards.
Martins Bridges

Sample 4: Follow-Up Email (Sample: To Get an Unresponsive Client)

After seven business days, send the final follow-up email, if you do not receive a response after the second email.

Suggested Subject: Reminder (Business Proposal)


Hi John,

I hope this email finds you well.

Please, I need to know if this business proposal is still of interest to you. I have been looking forward to a chat with you for a good while now, keeping space in my schedule for this to happen. If you have chosen to reject it and head in another direction, there is no problem at all. Just kindly let me know.

Thanks.
Best wishes.
Martins Bridges

Sample 5: Closing Email (Sample: To an Unresponsive Client)

After waiting for another seven business days with no response, close that chapter, get it off your head and move on. Send a final email to the customer, and do not bother to email them on the same proposal anymore.

Suggested Subject: Final Reminder (Business Proposal)

Hello John,

I hope you are doing well today. Considering the fact that I have not received any response from you, I believe you are not interested in this proposal in any way.

Kindly let me know if there is anything I can do for you in the future.

Thanks.
Best regards.
Martins Bridges

Updated on December 22, 2023

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